INFORMATION FOR PATIENTSPlease ring 49297132 for an appointment. Every effort will be made to accommodate your preferred time. Emergencies will always be given priority and my reception staff will attempt to contact you if there is an unforeseen delay.
A single consultation time is 15 minutes. Longer consultation times can be arranged. It is important to inform my receptionists if you require extra time to discuss multiple issues.
Automatic SMS reminders are sent to your mobile at 4.30pm the day before your appointment.
After Hours Care can be obtained by ringing the After Hours Doctors Service: 49 436666.
Alternatively, it is possible to ring, GP Access on 49 252259 or the afterhours GP helpline, Healthdirect Australia on 1800 022 222.
Home visits are available for regular patients of the practice whose condition prevents them from attending the surgery and who live in the inner city.
Home visits are fitted into standard opening hours, usually mid afternoon.
I may be contacted during surgery open hours. If I am with a patient a written message will be taken. At a later time I will return your call, or instruct my receptionist to do so.
Full consultations cannot be undertaken over the phone.
For all test results, unless otherwise arranged with me, patients need to make an appointment. In the case of significant results, I will contact the patient and either discuss these over the phone or arrange for an appointment.
Repeat prescriptions collected at the front desk are charged a fee of $10. This includes Veterans Affairs, pensioners and HCC cardholders and children.
Alternatively, paying patients and bulk-billed patients can take a seat in the waiting room and can be fitted in as a brief "script only" consultation.
This practice strictly follows the NSW Dept of Health guidelines concerning the prescribing of addictive drugs e.g. sedatives, strong analgesics and narcotics. Consequently, such drugs will only be prescribed for patients known to me.
Recalls are sent by mail for preventative medicine, for example, for pre-diabetes and for childhood vaccinations. Reminders are also sent by mail for overdue tests, treatments and specialist referrals.
Medical Certificates are legal documents, so I must see the patient in order to issue one. The completion of all forms also requires an appointment.
This practice complies with the Federal Privacy Act in all areas relating to the personal information of patients. www.privacy.gov.au/health/index.html
This practice also recognizes the rights of patients to refuse medical treatment or advice. I am happy to facilitate any patient requests for a further opinion. If you have any concerns or wish to restrict access to your personal health information, please discuss these with me or my receptionist.
